Making memories and getting feedback from our residents and their families always touches our hearts. Below are some of our favorite Highview Hills messages.
"The staff is just great. We are their prime concern."
Leroy and Muriel retired to their cabin to live their dream. But as the years passed, they realized they didn’t have access to needed resources and were too far away from their sons. So Leroy and Muriel decided to look for a new home and found Walker Methodist
As Leroy describes, “We walked in and realized Highview Hills has the friendliest atmosphere. They knew our names before we got here.” They were sold on Highview Hills and found their routine soon after moving in. “Every morning we look at the calendar to see what we’d like to do. Highview Hills has a lot of good programs and we take them all in. Some of the programs are out of this world.”
Whether it’s enjoying the scenic walkways, taking part in a sing-along, or just chatting with friends, Leroy and Muriel make the most of every day together. The restaurant-style dining room is a special treat for Muriel. “I don’t mind cooking, but if I don’t have to…”
Both Leroy and Muriel ﬁnd comfort in the fact that the team is always looking out for them. As Leroy explains, “I can’t say enough good things about the team. They see to our needs.” So it should come as no surprise when he states, “We’re very happy with Highview Hills. We’re glad we made this decision.”
– Leroy & Muriel, Residents
" The team here treats our mother like she's their mother. Isn't that what all of us want for our loved one?"
After our Mom's first tour of Highview Hills memory care, she said, "We need to make a reservation there." After her second visit, she didn't want to go home because she had already made friends and enjoyed the activities, especially the music and singing. Once she moved in, the team went above and beyond to make her feel at home—for example, bringing her coffee and newspaper every morning as she adjusted to her new place. Even the chef made her favorite breakfast of oatmeal with raisins and toast!
And that's how it's gone ever since. The team members treat her with respect and dignity and strive to know her as a person. They welcome family involvement, and everyone from the front desk concierge to the kitchen team is friendly and helpful. What pleases us is how kind and welcoming the independent and assisted living residents are to her. This is not just a place for our mom to live—it is a community that embraces her in every way.
You'll be hard pressed to find an activity program that compares to this one. Many events and activities are help outside of memory care so Mom and her friends are frequently escorted to other parts of the building for a movie, haircut, happy hour, or a fun art project. The bus driver even takes them on a weekly outing. Mom is much more active and alert because of their activity program.