Resident Services Manager
Servant leadership trait: Finding out what makes each unique individual happy
I first discovered Walker Methodist in 2015, when I helped care for a neighbor who moved here. It didn’t take long for me to fall in love with the community, team, and residents. So, I applied for an open concierge position, learned how much Walker’s values match my own... and the rest is history.
I was promoted to lead concierge and graduated from Walker’s Leadership Development Program. At Westwood Ridge, I’ve served in the business office, health office, social services office, life enrichment department, and, now, resident services. I love coming to work each day. My team members and our residents really do make Walker the best place to live and work.
On a daily basis, my job is the perfect blend of administrative oversight and personal relationships. I feel honored to get to know families, solve problems with them, and help in any way I can. I also ensure our team has the education and supplies they need to be their best. I communicate and collaborate with other departments to make sure nothing falls through the cracks. Among my team members, I’m known for lending a helping hand and not being afraid of challenges. Residents also trust me to listen and find a solution. From noticing details to streamlining complicated tasks, I strive for the best outcome possible. Every day, I go home knowing I've made a difference in the lives of those I work with and serve.
In my free time, I like crafting: jewelry, sewing, soapmaking, and more. I also love to spend time with family and friends, read, garden, and laugh. My husband, Jerry, and I have three adult children—and we’re enjoying the empty-nester's life.